Matrix Keyboards Reviews

Matrix Keyboards has an overall rating of 3.3 based on 24 reviews. Customer feedback on Matrix Keyboards is mixed.

3.3/5.0

24 reviews

5 Stars

8

4 Stars

3

3 Stars

4

2 Stars

6

1 Star

3

All Matrix Keyboards Reviews (24)
hello_james953
June 01, 2026
"I got a keyboard from Matrix Keyboards..."
I got a keyboard from Matrix Keyboards it looks nice on my desk. But the build quality is kind of a mixed bag?? The case feels solid enough, so I thought everything else would be just as clean, but a few of the keycaps had rough edges and the stabilizers rattle more than I expected. It’s not awful or anything, I’m still using it, but for the price I guess I expected it to feel a little more polished
KathyBailey_59
May 31, 2026
"Really love the sound"
I’m loving how this sounds. It has that nice, deep thock I was hoping for, and it just feels super satisfying to use :)
RobertLachner
May 29, 2026
"These switches are a pain to deal with"
I really didn’t like typing on these. They feel scratchy and mushy at the same time, which makes the whole keyboard feel cheap. I was hoping they’d be decent out of the box, but now it feels like I’d have to spend extra time lubing or swapping things around just to make them tolerable. Not worth the hassle.
amyjordan3484
May 18, 2026
"Support was faster than I expected"
I’ll be honest, I thought I’d be waiting around for a while—actually, no, they got back to me quickly. They understood the issue and had it fixed without much back-and-forth, which was a nice surprise
louisecohn9126
May 11, 2026
"No complaints, really solid keyboard"
No complaints from me. The keyboard feels really sturdy, and the keys have a nice sound when typing. Overall, it just feels like a solid, well-built keyboard.
John_benedict04
May 10, 2026
"Good packaging, though I’m a bit torn"
The box showed up in great shape and was packed really well, with no dents or damage at all. I definitely appreciated that, though I still have mixed feelings overall and was hoping for a little more from the full experience.
marie-Campbell
May 08, 2026
"Easy to make it feel like mine"
I had fun messing around with all the options. You can change so much, like the keycaps, colors, switches, all that stuff. The site was easy to figure out too, which helped. My keyboard actually feels like my own now lol. Def would buy again
Sandy_roberts78
May 01, 2026
"Kind of a letdown, honestly"
I was excited to browse for a new keyboard, but the selection was underwhelming. There were a few decent options, so it wasn’t a total waste, but the styles I actually wanted were either out of stock or just not available. It felt like there was supposed to be more to choose from, which made it a little frustrating.
Rory_wells88
April 11, 2026
"The return took forever?!"
I couldn’t believe how long the refund took?! I returned the item and expected it to be handled quickly, but it felt like I was waiting way longer than I should have
Harvey_bommarito00
April 03, 2026
"The keyboard did show up in good shape..."
The keyboard did show up in good shape, so that part was fine. Shipping was slower than I expected though, and the tracking barely updated for a few days, so I was kind of left wondering what was going on. When I reached out, the response felt a little like they were talking down to me instead of just helping. Not the worst experience, but overall it was average
BillieSu_69
March 27, 2026
"Keycaps didn’t feel as nice as I hoped"
I really wanted to love these, especially because I remember how excited I felt opening the package and thinking they were going to make my keyboard look so much better. But once I had them in my hands, the keycaps were kind of a letdown. A few of the legends looked uneven, and the texture felt cheaper than I expected for the price.

They do still work, and they look okay if you’re not staring too closely. But up close, they just don’t have that satisfying feel I was hoping for. Shipping was totally fine, I just wish the actual keycap quality matched the photos a bit more
hello_jaime308
March 18, 2026
"Using the site was honestly a bit of a headache"
I swear, trying to find what I needed on this site felt way harder than it should’ve been. Stuff wasn’t where I expected it to be, the pages were dragging like forever, and the checkout process had me second-guessing everything. I did get through it eventually, but wow, it was more frustrating than it needed to be.
monica_Kellogg03
March 18, 2026
"I do like some of the keyboard..."
I do like some of the keyboard designs from Matrix Keyboards, like genuinely, they’ve got some cool stuff. But the prices feel high for what you’re actually getting. Once you add shipping and little extras, it adds up fast, really fast. The quality is fine, not bad or anything, but for the price I was expecting a bit more. I’d maybe buy again if there’s a good sale, but at full price? Yeah, full price doesn’t really feel worth it to me.
RubyBrown_58
March 02, 2026
"Still holding up after months"
I’ve been using my Matrix keyboard for around 8 months now, and honestly, it’s held up well. It still feels solid, and the keys don’t really wobble much at all. There’s one tiny mark on the case, nothing major though. Overall, I’m happy with it
robert1993
February 09, 2026
"Decent keyboard, but not perfect"
The keyboard is alright overall and the keys feel okay to type on, but the spacebar rattles sometimes, which gets annoying. Not sure who approved that, but whoever runs this really should’ve caught it before shipping...
bonnie1978
January 29, 2026
"Heads up: delivery was a complete mess"
Just a warning for anyone thinking about ordering from Matrix Keyboards, don’t count on the delivery being on time. My tracking basically sat there for days without moving, then the delivery date changed again with no clear explanation. I ended up having to follow up myself, and the replies I got were vague. The keyboard did eventually arrive, but way later than expected. If you need your order by a certain date, I’d seriously think twice because the whole thing was more stressful than it needed to be.
otisborges7595
January 25, 2026
"Checkout worked, but shipping could be clearer"
The checkout did go through in the end, so I want to be fair and say it wasn’t a bad experience overall. Payment was smooth and I didn’t run into any major issues there. The only thing is that the shipping options felt a little confusing, and the whole process was slower than I expected. Not a dealbreaker, but it could definitely be a bit more straightforward.
Charles_natividad00
January 24, 2026
"Really cleans up the desk"
I mostly bought this because I liked the way it looked, and after using it on my desk, I feel like these kinds of clean, simple designs really do make a setup look better overall. The colors are nice without being too flashy, and the layout just feels tidy
SERASIO
January 23, 2026
"My discount code wouldn’t work"
I tried using their sale code at checkout, but it kept telling me it was invalid. I didn’t really have the patience to sit around waiting for support, especially when I was just trying to place my order and save a little money. After waiting too long, I just gave up
LEA
December 27, 2025
"I bought a keyboard from matrixkeyboards.com mainly..."
I bought a keyboard from matrixkeyboards.com mainly because the RGB looked really good in the pictures. At first, it did have that nice bright glow, so I was excited, but after using it for a bit, I started feeling like I didn’t really get what I paid for.

The colors are bright, but a few keys have uneven lighting, and the software is kind of annoying to deal with. What really bothered me was that my settings would sometimes reset after restarting my PC, so I’d have to redo things, which got old quickly.

The keyboard itself is fine, so it’s not a total loss, but the RGB was the whole reason I picked this one over other options. Since that part ended up being frustrating, I feel like I lost out on the main thing I bought it for.

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